Inclusive Communication

We have been developing our inclusive communicaton strategy for several years.

We have had help from organisations in Leeds such as Easy on The I and Through the Maze to help us know what to do to make our information clear for members and for staff.

Below are some of the things that we always try to do when writing emails, social media posts and promotional materials:

  • 1. We always use a larger font size – with a minimum of 14 point.
  • 2. We always use a sans-serif font. We like Century Gothic.
  • 3. We try not to use black text on a white background – we either colour the background or colour the text, or both.
  • 4. We try to write in short, clear sentences.
  • 5. We don’t use too much punctuation, such as lots of !!! at the end of sentences.
  • 6. We encourage staff to include their pronouns in their email signatures.
  • 7. We add alternative text to images we post online, so they can be read by people with a visual impairment.
  • 8. We capitalise the first letter of each word in a hashtag, so they can be more easily read by people with a visual impairment.

What other things do you think we could do to make our communication more inclusive for members and staff?

Contact us with some of your ideas.